LOST OR STOLEN CREDIT CARDS AND TRAVELLERS CHEQUES
We hope that there will never be an occasion when you are in this situation, however here is a collection of useful information should you need to report a lost or stolen bank card.
Please note this is only general information and your own bank may have it’s own way of dealing with this situation.
Firstly, inform your bank of the lost card and identify any fraudulent charges as soon as as possible.
The 16-digit number on the card – it is vital that you have a record of this number, kept separate from your card, When reporting a missing card, also include as much of the following information as possible:
- Your name as it is printed on the card
- Your postal address
- Your home telephone number
- How the card went missing
- Other personal details to confirm your identity
- American Express +44 1273 696 933
- Barclays Bank +44 1928 584421
- Citibank +44 20 7500 5500
- Citigold +44 20 7500 5600
- Clydesdale Bank +44 1419 517320
- Co-operative Bank +44 345 600 6000
- Diners Club +44 1244 470910
- First Direct +44 1132 345678
- Halifax +44 1132 428196
- HSBC +44 1442 422929
- Lloyds Bank +44 1733 347007
- MasterCard 900-97-1231
- MBNA +44 1244 659005
- Nat West Bank +44 1268 500813
- Nationwide +44 1793 656789
- Royal Bank of Scotland +44 1268 500813 Scotland
- Royal Bank of Scotland +44 1183 732674 England & Wales
- Santander +44 1908 237963 Debit Card
- Santander +44 1512 648725 Credit Card
- Sainsburys Bank +44 131 549 8040
- Tesco Bank +44 1268 50 80 27
- TSB Trustcard +44 2074 812567
- Thomas Cook Cash Passport 900 958 973
TRAVELLERS CHEQUES
American Express 900 810 029
Visa 900 948 978
Visa Interpayment +44 1733 279865
Travelex, Thomas Cook Master card +44 1733 279760
What to do first if your cheques are lost or stolen
1. Locate serial numbers Have the serial numbers for your lost or stolen Cheques on hand when you call.
2. Call a Customer Service Center as soon as possible to report the loss and open a claim.
Please check with your own bank for up to date information